Regional Manager - North

The Role

• Lead a portfolio of homes to achieve excellence in care quality, compliance, customer experience and operational performance.
• Coach, support and challenge General Managers to deliver agreed KPIs and sustainable improvements.
• Provide visible, compassionate and accountable leadership, creating psychologically safe, high-performing teams.
• Drive strong governance, risk management, safeguarding and inspection readiness across the region.
• Cover the service in the absence of a manager
• Deliver regional financial performance, improving occupancy and managing resources responsibly.
• Build effective relationships with regulators, commissioners, Local Authorities and partners.
• Contribute to strategic priorities, regional projects and the on-call Rota.

About You

Essential

• Significant senior leadership experience within health or social care services.
• Proven success managing multiple sites/services and leading improvement.
• Strong values-led approach aligned to person-centred care and compassionate leadership.
• Demonstrable experience leading, developing and retaining teams (including performance management and succession planning).
• Sound working knowledge of care regulation (including CQC and/or Care Inspectorate Scotland, Wales and Ofsted) and inspection processes.
• Experience working collaboratively with Local Authorities, commissioners and external stakeholders.
• Proven ability to manage budgets, resources and service performance effectively.
• Willingness to travel across the region as required.

Desirable

• Nursing or relevant professional qualification; degree-level qualification or equivalent leadership development.
• Experience in charitable or mission-led organisations.
• Experience of service development, transformation, turnaround and continuous improvement.
• Experience leading or supporting business development, mobilisation or commissioning new services (including new-build developments).

We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your well-being and throughout your career we will invest in you and you will enjoy additional support and benefits including:

• We will pay for your DBS and PVG disclosure certificate
  
• Induction and commitment to ongoing learning and development
• Supportive executive leadership team and a values-driven culture
• Competitive salary (dependent on experience) plus benefits.
• Autonomy to shape culture, quality and performance across a region.
• Ongoing leadership development and professional growth.
• Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues.
• Access to Blue Light Card - discount service providing members with thousands of amazing discounts online and on the high street
  
• Pension contributions
• Paid holidays
• Free onsite parking